1. Introduction
Hardpoint ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and services at hardpoint.one and app.hardpoint.one.
2. Information We Collect
Information You Provide
- Server descriptions and community details you enter in our chat interface
- Payment information processed securely through Stripe (we do not store card details)
- Contact information if you reach out for support
Automatically Collected Information
- Session identifiers stored in your browser's local storage
- Basic usage analytics (page views, feature usage)
- Device and browser information for compatibility
3. How We Use Your Information
We use the information we collect to:
- Generate server structure previews and automation scripts based on your descriptions
- Process payments and fulfill orders
- Improve our AI models and service quality
- Respond to support requests and communicate with you
- Prevent fraud and ensure security
4. Data Storage and Security
Your session data is stored temporarily using Cloudflare's secure infrastructure. Free sessions expire after 24 hours; paid sessions are retained for 7 days. We implement industry-standard security measures to protect your information, including encryption in transit and at rest.
5. Third-Party Services
We use the following third-party services:
- OpenAI: Powers our AI-generated server structures and scripts
- Stripe: Processes payments securely
- Cloudflare: Hosts our website and API infrastructure
Each of these services has their own privacy policies governing their use of data.
6. Your Rights
You have the right to:
- Clear your local session data at any time through your browser
- Request information about data we hold about you
- Request deletion of your data
- Opt out of non-essential communications
7. Cookies and Local Storage
We use browser local storage to maintain your session and preferences. This is essential for the service to function. We do not use tracking cookies for advertising purposes.
8. Children's Privacy
Our service is not intended for users under the age of 13. We do not knowingly collect information from children under 13.
9. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new policy on this page and updating the "Last updated" date.
10. Contact Us
If you have questions about this Privacy Policy or our practices, please contact us at: